Financial Institution Services

Alaska Option is a full service ATM/Debit network that provides the following services:

ATM Driving:

• Native mode ATM driving for Diebold, NCR and Tidel ATMs.
• Support for customized Diebold and NCR ATM screen graphics.
• Full ATM transaction support, including withdrawals, transfers, inquiries, loan payments and deposits.
• Special transaction support for credit union loan payments to related account types, and deposits to IRA and money market accounts.
• Full surcharge capabilities, including selective surcharge support.
• Native TCP/IP data communications support.
• ATM and ATM network monitoring and event management on a 24/7 basis.
• First level problem determination and dispatch services.
  

Transaction Processing:

• ATM and online debit point-of-sale transaction switching, routing and settlement.
• Debit signature-based transaction switching settlement.
• Gateway access to national networks, including Plus, Cirrus, Visa, MasterCard, American Express, Discover, CO-OP and Quest EBT.
• Relationships for online debit point-of-sale transaction services with most major merchant processors, including Fiserv CNS, Fifth Third Processing, Concord EFS, Elan Financial, FDMS, Paypoint, Star, eFunds and Vital. Alaska Option branded debit cards are accepted at nearly one million locations nationally.
• Stand-in transaction authorization (negative file).
• Full ATM balancing, settlement and dispute resolution services.
• On-line interchanges and processor level settlement with many EFT third party processors, including e-Funds, Fiserv CNS and MPS.
• Fraud detection service.

Card Management and Personalization:

• Card management services for proprietary debit card programs, including transaction authorization from a positive balance file.
• Card and PIN personalization for proprietary ATM cards, and Visa and MasterCard check and credit cards in our Visa & MasterCard certified production facility.
• Instant issue card and PIN service.
• Cardholder selected PINs.
  

Administrative Services:

• Daily transaction and fee settlement via ACH.
• Daily transaction detail reporting.
• Monthly statistical reporting.
• Electronic delivery of all reports.
• Monthly invoicing via ACH.